Effective on December 19, 2005
Texas Wine Market takes the privacy of our customers and the security of their Personal Information very seriously. We provide this Online Privacy and Security Statement because you have the right to know what information we collect, how it is protected and used and the circumstances under which it may be disclosed. We at Texas Wine Market have what we call a More Wine, Less Spam policy!
More Wine, Less Spam Policy
Our spam policy is simple. We dislike spam as much as you do and would much rather enjoy a glass of Texas' finest without having to clean out our inboxes. Therefor, we try to keep all non order-related emails to a reasonable minimum by sending our newsletters no more than twice a month. Additionally, we make every effort to provide useful, entertaining, and/or educational wine information in every newsletter we send out - along with any specials, new product or vineyard announcements. And of course, you can unsubscribe at any time via the link at the end of each newsletter.
The Personal Information We Collect and How It Is Gathered
We collect only the Personal Information you voluntarily provide to us or that is given to us by affiliated entities or third parties that have your permission to share your Personal Information. "Personal Information" means your name, shipping and/or mailing address (if goods are to be shipped or mailed), telephone numbers, email addresses, and credit information.
How We Use Your Personal Information
We use your Personal Information to respond to and fulfill your requests for Texas Wine Market products and services and to market our products and services, including:
- to send you our email newsletters and/or specials offers;
- to contact you about the status of your order;
- to improve our web site, customer service and merchandise selections
The Personal Information We Share and With Whom We Share It
We may share segments of your Personal Information with our affiliated entities as necessary to complete a transaction that you specifically request. Under certain agreements with other web sites that link to Texas Wine Market we may share your non-personally identifiable IP address and the dollar amount of purchases made after you access our web site through the link. Any companies with which we share Personal Information are contractually prohibited from using the information obtained from Texas Wine Market for any purpose other than that for which it was provided and all such companies are required to have appropriate safeguards in place to protect the information.
Personal Information We Do Not Share
We do not share your telephone number, credit card information, or date of birth with any third parties except where it is required for the purpose of order fulfillment (ex. the vineyard(s) shipping your order).
How You Can Control the Use of Your Personal Information
We give you choices and control over the collection and use of your Personal Information. You can update Personal Information, remove your email address from our email-marketing list or remove your name from our catalog mailing list or from lists we share with other direct mail companies. There are known methods that spammers can use to hide their identity by using other people's email address to send out emails. Texas Wine Market does not rent or sell its email address lists. If you have any question about the genuineness of an email you receive that appears to be from Texas Wine Market, please contact us at and do not furnish personal information in response to the email.
Other Types of Information We Gather, How It is Used and the Use of Images and Cookies?
We use technology to collect anonymous, non-personal information about how our site is used. We use this information to improve our site and on occasion we may share this information with our affiliates to show the amount of interest in our site for advertising purposes and to help us plan for technical improvements. This information will not identify you or any other user of our web site as an individual. We use images in our HTML-based emails to let us know the number of emails that have been opened. We use cookies to understand how our site visitors click to our site and what pages they view during their visit. Cookies allow us to personalize your shopping experience and speed the check-out process. Your browser must be set to accept session cookies before you can place an order at Texas Wine Market
How We Protect Your Personal Information
Texas Wine Market has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict your Personal Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Personal Information in order to provide products and services that you request.
Security and Phishing
Phishing scams and identity theft are increasing at an alarming rate. Due to this fact, we will never email you and ask for personal information that we should obviously already have (credit card numbers, date of birth, usernames or passwords, etc). If for any reason you feel suspicious about someone on the phone who is claiming to be a Texas Wine Market representative, please politely end the call and then call us at the toll-free number listed at the top of our website - we won't be offended, promise. We will never send an email asking you to follow a link to login or update your account information in any form or fashion. If you receive an email like this, please forward the email to us and then delete it. We may, if necessary, contact you and ask that you call us if we require additional information to complete your order.
Never willfully offer any credit card or other high security information to a customer service representative without first verifying the source of the communication. This can be accomplished by calling only the number shown at the top of the Texas Wine Market website. You may be asked to supply an order number, or other information, for us to reference any concerns you have about your shipment. However, we will never provide any personal information to a caller.
Our Policies Regarding Children
We do not sell alcoholic products for purchase by minors. Only those who can provide legally verifiable information that identifies the customer as a legal resident of the U.S. who is 21 years of age or older will be eligible as defined by our age verification system IDology. We will not knowingly collect personal information about any person under 21 years of age. If you believe that we have information from or about anyone under 21 please notify us by email at: support@TexasWineMarket.com or call us toll free at: 877-709-WINE.
Links to Other Sites
We provide links to affiliated entities and on occasion to other sites we think you may enjoy. These sites operate independently of Texas Wine Market and have established their own privacy and security policies. For the best online experience, we encourage you to review their policies before submitting any Personal Information to them.
Updates to this Statement
We will update our privacy statement from time to time to reflect changes in our business. If we change how we use your personal information, we will post the policy change notification on the web site. Our current statement was last updated December 19, 2005.
